They always phone when you’re in the bath or eating dinner. Sure, many employees had bad hair, even worse eyebrows, orange tans and dodgy clothes, but there was no cruel editing or sneery subtext.They’re invariably flogging PPI or persuading you to switch energy suppliers. Now new observational docusoap The Call Centre (BBC Three) gave us a glimpse into the weird world of the telesales industry. If anyone was the butt of the joke, it was the boss – and comedy is more palatable when it’s punching upwards rather than down.Wilshire’s mantra was “Happy people sell”, meaning he foisted enforced fun on his 700 staff. He gave out group hugs and encouraged practical pranks. Wishire was only a few scripted gags away from a Steve Coogan creation.
His attempts at “banter”– throwing missiles if anyone yawned at his self-aggrandising speeches, yelling at people to “get out!
” when he’d finished with them – fell awkwardly flat.
He looked around needily for laughs at his lame jokes, his own nervous giggle tailing off.
He went sad-eyed when he opened up about a previous business failure leading to divorce, which put his desperate match-making into a more poignant light.
But insecure and irritating as he was, the indefatigable Wilshire was warm at heart and made great TV.
Let’s just hope that over the remaining four episodes, he doesn’t ride to work on an ostrich or attempt a Red Nose Day dance.Follow Telegraph TV & Radio on Twitter The Big Short, the film adaptation of Michael Lewis' book of the same name about the causes of the financial crisis, opens in UK cinemas this weekend. “It looks like bird s**t now.” Rarely for such documentaries these days, The Call Centre didn't look down on anyone. Less sweet was tea lady Hayley, who got “hammered” at the same speed-dating bash and vomited in the car park the next morning. ” she mumbled, making a half-hearted effort to clean up and kicking leaves over the detritus. He splashed out £500 setting up a speed-dating night, warned off the company Casanova (a slimy South African called Dwayne) and sent her off on a wholesome cake-making date with a quieter, more suitable chap. Admin assistant Kayleigh had been dumped by her dastardly boyfriend so “Uncle Nev” went to extremes to cheer her up.